Service Certificate – STACKIT Argus

Service Name

STACKIT Argus

High level service description

STACKIT Argus („Argus”) is a managed service, which provides the customer with a high-performance observability toolset. Argus can observe Targets that provide data in an OpenTelemetry format. Telemetry data (metrics, logs and traces) can be sent to Argus. For metrics, retrieval is also possible. All telemetry data can be visualized and seen by the customer in an adapted dashboard using different types of diagram. An alarm system is also integrated; the system can notify user groups via various communication channels as soon as a threshold value, defined by the customer, is exceeded.

Key Features

Service Plans

Within the framework of the order, the customer has the option to choose from different service configurations. These mainly differ in their performance capabilities or storage capacity.

Service PlanFrontendMonitoringMonitoringMonitoringMonitoringMonitoringMonitoring
StarterStarterBasic Medium  LargeXLXXL
Metric LimitsMetric Limits Metric Limits Metric Limits Metric Limits Metric Limits Metric Limits Metric Limits
Metric values per minute 05,00030,000100,000300,000150,000 3,000,000
Storage in days0780780780780780780
Alerting LimitsAlerting Limits Alerting Limits Alerting Limits Alerting Limits Alerting Limits Alerting Limits Alerting Limits
Notification rules01050100200400800
Receivers1051050100100100
Matchers2051050100100100
Frontend LimitsFrontend LimitsFrontend LimitsFrontend LimitsFrontend LimitsFrontend LimitsFrontend LimitsFrontend Limits
Users5530100100200200
Logs LimitsLogs LimitsLogs LimitsLogs LimitsLogs LimitsLogs LimitsLogs LimitsLogs Limits
Size (GB)0000000
Storage in days0000000
Traces LimitsTraces LimitsTraces LimitsTraces LimitsTraces LimitsTraces LimitsTraces LimitsTraces Limits
Size (GB)0000000
Storage in days0000000
Service PlanObservabilityObservabilityObservabilityObservability
StarterBasicMediumLarge
Metric LimitsMetric Limits Metric Limits Metric Limits Metric Limits
Metric values per minute 5,00030,000100,000300,000
Storage in days780780780780
Alerting LimitsAlerting Limits Alerting Limits Alerting Limits Alerting Limits
Notification rules1050100200
Receivers151050100
Matchers251050100
Logs LimitsLogs LimitsLogs LimitsLogs LimitsLogs Limits
Size (GB)502004001.000
Storage in days30303030
Traces LimitsTraces LimitsTraces LimitsTraces LimitsTraces Limits
Size (GB)502004001.000
Storage in days30303030

1Receiver: A Receiver is a communication channel for an alarm. Different communication channels, such as Webhook, email, Microsoft Teams and Atlassian Opsgenie, can be configured.

2Matcher: A Matcher determines to which Receiver an alarm is transmitted.

Metric

SLA Specifics

Backup

There is no backup of telemetry data (metrics, logs and traces). Argus configuration files and dashboards are backed up automatically according to a schedule specified by STACKIT in accordance with the general service description of the STACKIT Cloud. This schedule cannot be changed by the customer. However, customers have the possibility to restore created backups.

Additional Terms