SaaS: The future of modern software solutions for companies and public administrations
Digitalization is not a trend, but a reality. It poses the same central question to companies and public institutions: How will our IT remain efficient, secure and flexible – also in the future? The answer is increasingly: SaaS – Software as a Service.
Instead of laboriously installing software on individual computers, users of SaaS solutions simply access the desired applications via the Internet. The software runs in the cloud: without its own IT management or hardware. This saves resources, ensures more agility and makes organizations of all sizes fit for everyday digital life.
In addition, SaaS enables easy collaboration across departmental and site boundaries. Thanks to central data storage, information is always up-to-date and immediately accessible to authorized users – regardless of the device.
SaaS: Learn how the cloud
Your IT changes
SaaS is a building block in the larger concept of cloud computing, which also includes Platform as a Service (PaaS) and Infrastructure as a Service (IaaS). While Infrastructure as a Service (IaaS) primarily provides the technical basis – i.e. storage and networks – and PaaS serves as a development environment for programmers, SaaS is aimed directly at the end users: They access mobile applications without installation or complex setup. This not only reduces the training effort, but also the time required to introduce new software solutions – a clear advantage in a dynamic work environment.
The complete software runs on the servers of the SaaS providers, which take care of everything: from updates and maintenance to security, backup and support. Users only need a web browser or an app – and can start immediately. Cloud computing makes resources available flexibly and as needed. Providers such as STACKIT not only provide the technical infrastructure, but also provide support with know-how and GDPR-compliant solutions from Germany. This strengthens the trust of customers and partners and promotes long-term, secure digitization strategies.
SaaS: Everything you need to know about the key terms
Cloud: The technical infrastructure on which SaaS solutions run – flexible, scalable and centrally managed.
Cloud Computing: Provision and use of IT resources such as storage and computing power via the cloud, without own hardware.
Data protection: Protection of sensitive data from misuse and unauthorized access in compliance with legal requirements such as the GDPR.
IaaS (Infrastructure as a Service): Cloud model for the flexible use of IT infrastructure such as storage and networks.
PaaS (Platform as a Service): Cloud model that provides developer platforms for setting up and operating their own software.
Infrastructure: The technical basis on which SaaS services are operated.
Integration: Connecting SaaS solutions to existing systems and processes.
Management: Centralized control and management of applications, users and data.
Services & support: Technical support from the provider: from initial setup to maintenance and support.
SaaS with STACKIT: the clear advantages for companies and authorities
1. stay flexible, scale easily
SaaS grows with you – whether you’re a start-up, a municipality or a large authority. New users? No problem. Additional functions? Quickly integrated. And all without the hassle of hardware purchases or complicated installations. For organizations with changing needs, such as health services or cities with project peaks, this flexibility is worth its weight in gold.
2. clearly calculable – no nasty surprises
Large one-off investments? No such thing. Instead, companies and authorities simply pay a monthly or annual fee – and get everything from a single source. This makes costs predictable and creates full transparency for the budget.
3. updates run automatically
Missed the security patch? Not with SaaS. We take care of everything technical in the background – from the latest feature to the closed security gap. This allows your IT teams to concentrate on strategically important matters instead of having to manage a single application or the server itself.
4. data protection included – at the top level
Security and protection against unauthorized access is essential, especially for sensitive data, e.g. in healthcare or administration. Modern SaaS providers rely on certified data centers, encryption and clearly regulated access rights. Compliance with the GDPR is a matter of course at STACKIT.
5. work independently of location
Whether you’re in the office, working from home or on the move with your tablet – SaaS software is always at your fingertips. Everything runs over the internet, without complicated VPNs or local servers. Mobile use ensures that teams can work flexibly and from any location – with access to all relevant data and tools. This also makes it easier to integrate external service providers or project-based teams, who can work immediately without additional IT infrastructure – a plus point for modern working methods.
SaaS in the public sector: digital sovereignty and efficient processes
Digital transformation is at the top of the agenda for many municipal and state administrations. SaaS software makes it possible to provide administrative applications quickly, securely and economically – without the need for in-house infrastructure or costly IT projects.
Typical requirements in the public sector
- Data protection and compliance: Public bodies must meet the highest security requirements. STACKIT, with server locations in Germany and Austria, certified data centers and GDPR-compliant processes, offers clear advantages here.
- Cost transparency: Every expense counts, especially when the budget is tight. SaaS models with clearly defined services and ongoing fees make planning easier and avoid unforeseeable additional costs.
- Flexibility and expandability: Requirements for digital applications are constantly changing – whether due to new legal requirements, organizational changes or technical developments. SaaS solutions can be modularly expanded and specifically adapted without the need for in-depth system interventions or complex development processes.
- System integration: Existing IT structures and specialist processes must remain usable. Modern SaaS platforms offer interfaces for smooth integration.
- Accompaniment and support: Expert support from experienced providers is required, especially for awarding and tendering procedures – from planning to implementation.
Typical SaaS fields of application in municipalities and authorities
- Digital citizen services (e.g. online applications, appointments)
- Document management and audit-proof archiving
- Communication and collaboration tools (e.g. video conferencing, internal platforms)
- Specialist applications for finance, human resources, public order or social administration
SaaS in the healthcare sector: Security and innovation
IT security and compliance requirements are particularly high in the healthcare sector. The processing of sensitive patient data requires reliable technical and organizational measures. SaaS solutions can make an important contribution if you have to meet industry-specific standards.
Typical requirements for SaaS in the digital health environment
- Data sovereignty: Health data must generally be stored within Germany or the EU – ideally in certified, locally operated data centers.
- Certified infrastructure: Providers should have security certifications such as ISO/IEC 27001 or comparable standards.
- Integration: A seamless connection to existing systems in practices, clinics or laboratories is essential – e.g. to HIS, PVS or laboratory systems.
- Scalability: As the number of users, applications and data volumes grow, SaaS platforms must grow reliably.
- Compliant data processing: Compliance with the GDPR, the IT Security Act and sector-specific regulations (e.g. Section 203 of the German Criminal Code or the Digital Health Applications Ordinance) is mandatory.
Typical application scenarios for SaaS in the healthcare sector
- Patient management systems
- Telemedicine platforms
- Scheduling and resource planning
- Analysis and reporting software for medical or administrative evaluations
Finding the right SaaS provider: What customers should look out for
- Location and legal certainty: Data centers in Germany or the EU ensure compliance with European data protection standards – a must for companies and public institutions. Providers such as STACKIT are experienced, rely on German infrastructure and offer full GDPR compliance.
- Certifications and security standards: Look out for ISO certifications (e.g. ISO/IEC 27001), modern encryption and transparent security processes – ideally with regular audits and emergency concepts STACKIT meets all the key requirements for secure cloud operations.
- Integration into existing systems: Open interfaces (APIs) and compatibility with existing tools facilitate the connection and ensure a smooth start.
- Transparent price structure: A good SaaS offering is characterized by clear, comprehensible costs – without hidden fees. Flexible billing models make it possible to plan usage.
- Reliable support & services: An experienced provider accompanies its customers not only through the introduction, but also during ongoing operation – with training, documentation and a personal contact person. STACKIT supports its customers with technical expertise and direct support from Germany.
SaaS as the key to digital transformation
SaaS has long been more than just a technical delivery model – it is a driver of innovation, efficiency and digital sovereignty. The benefits are compelling: flexible use, predictable costs, high security standards and easy integration with existing systems. In the public sector and healthcare in particular, SaaS opens up the possibility of providing modern digital services – while reliably meeting the strictest data protection and compliance requirements.
Those who rely on SaaS are investing in a future-proof solution that grows with their requirements, conserves resources and creates scope for strategic development. It all depends on the right partner: STACKIT not only offers a GDPR-compliant infrastructure with server locations in Germany and Austria, but also reliable support, technical expertise and a deep understanding of industry-specific requirements.
Because digitalization is not a one-off project, but a continuous process. With a strong SaaS partner at your side, it becomes a real driver of progress – for your organization, your employees and your customers.
FAQ – frequently asked questions about SaaS solutions
How can you switch to a SaaS application without losing data?
Structured data migration is crucial. Good providers – such as STACKIT – actively support you with suitable software, personal advice and good service in order to transfer existing data securely and completely.
What specifically needs to be considered when it comes to data protection?
Clear access regulations and role-based authorization concepts are important to ensure that only authorized persons can access sensitive information. STACKIT offers GDPR-compliant solutions with server locations in Germany and Austria – so sensitive data remains protected at all times.
How do you convince management teams of the new solution?
Success stands and falls with user acceptance – and this begins even before the introduction. Training, transparent communication and the early involvement of employees are crucial. If teams are involved right from the start, not only will acceptance increase, but so will long-term use and efficiency in everyday life.
How does the SaaS solution stay up-to-date in the long term?
SaaS applications are constantly evolving. Automatic updates regularly bring new functions and security improvements – without any effort on the part of your IT department.
